1. Our role
Moneymax Fingrow Pvt. Ltd. operates as a Direct Selling Agent (DSA) and loan advisory to regulated banks and NBFCs. We source, structure and support loan applications on behalf of borrowers. We do not lend, do not hold deposits, and do not set interest rates — all sanctions, disbursals and pricing are governed by the respective lender.
2. Disclosure before application
- Applicable interest rate range, indicative EMI and processing fees are disclosed before you sign any application form.
- Documentation, timeline and eligibility rules for each lender are explained in plain language.
- All amounts payable to the lender are disclosed in writing — no verbal-only commitments.
3. Lender selection
- Recommendations are made on merit — profile fit, sanction speed, total cost of borrowing.
- We do not push a lender only because of favourable payout economics to Moneymax Fingrow.
- You retain full freedom to choose or reject any lender we present.
4. Responsible borrowing
- We do not encourage borrowing beyond your assessed repayment capacity.
- We do not process applications where documents appear fabricated or inconsistent.
- We flag existing obligations, credit-report anomalies and FOIR risk before submission.
5. No cash, no guarantees
- We never accept cash. All lender fees are paid by you directly to the lender after sanction.
- We never promise "guaranteed approval", "CIBIL fixing" or "backdoor sanctions".
- Any person demanding cash or such guarantees in our name is an impostor — please report immediately.
6. Withdrawal & escalation
You may withdraw an application at any point before disbursal at no cost. Concerns about our conduct can be escalated using the four-tier grievance matrix under Code 04.